Tag Archives: patient

NHS Forth Valley migrates to the latest version of CCube Solutions’ EDRMS, accomplishing its ‘paper lite’ strategy to enhance patient care

August 17, 2022 – CCube Solutions announces today that NHS Forth Valley has successfully completed a mission-critical project to migrate to the latest version of its electronic document and records management system (EDRMS). This is of significant operational and clinical importance to the health board given EDRMS has become the primary database for all patient… Read More »

New contact center model helped Dana-Farber improve the patient experience

The Dana-Farber Cancer Institute, a Harvard Medical School teaching hospital, recently underwent a change to its contact center to improve how it connects with patients. “One of our goals was to figure out a way to improve the patient experience so that we could really contain and capture all of these different points of contact… Read More »