Tag Archives: become

Death, pain and soaring wait lists: How surgery backlogs have become pandemic’s lingering collateral damage

Breadcrumb Trail Links News Health and Wellness Health Canada ‘I have lost a lot of patients on the wait list … Those patients and their families deserve recognition that they are victims of this pandemic, too’ Author of the article: Tom Blackwell Publishing date: May 19, 2021  •  2 days ago  •  6 minute read  • … Read More »

How did Novo Nordisk’s Sophia chatbot become a pharma industry standard? Empathy, timing and relevance: experts

When Novo Nordisk was developing its digital concierge chatbot Sophia, it noticed something: late-night spikes in online visits to Novo’s Cornerstones for Care website. The team realized that behind those late-night 11 p.m. to 2 a.m. spikes were people who finally had time to do self care. Maybe they could finally focus after putting the kids to bed, or… Read More »